RIVACY POLICY

 

Honeybay.com ("Honeybay", "we", "our", "us") is a trading name of Honeybay Pte Ltd. We respect the privacy rights of its online visitors ("you", "your", "yours") and recognize the importance of protecting the information collected about them. The following information is provided by Honeybay.com to enable our online visitors to be fully informed of our Privacy Policies. By visiting Honeybay.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

Honeybay.com collects personal information in several ways when you place an order or register for a service offered by Honeybay.com. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order. Your address and contact number details may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

MARKETING OPT-IN AND OPT-OUT PROVISION

When you register, you will be given the option to opt-out of subscribing to our regular update service. We will send you e mail alerts for new products, features, enhancements, special offers, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about Honeybay.com, our subsidiaries or selected business partners. We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Honeybay.com. At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that subscription. Simply follow the indications in the e-mail.

HOW YOU CAN ACCESS AND IF NECESSARY, CHANGE THE PERSONAL INFORMATION ON HONEYBAY.COM

If for any reason you are concerned that the personal information held by Honeybay.com is not correct, please visit the website and, after logging into the site using the "Log In" link on the home page, your personal information will be made available for review and change in the "My Account" section. Only you or, upon your request, the Customer Care department, may access your personal data from the website using your password and User ID. Information may be changed online within "My Account". If you prefer, you may contact us by email at customer@honeybay.com and we will amend your personal details.

SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information.

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

If you require further information about our Privacy Policy, please go to the Customer Service and FAQ section of the web site where frequently asked questions (FAQ's) are answered. If you require more information please go to the Customer Service section of the web site and send an email to the relevant Honeybay department. If you wish to talk to a Honeybay Customer Care representative please call + 65 6844 0042 or write to: c/o Customer Service Executive, Honeybay Pte Ltd, 160 Paya Lebar Road #07-08, Orion Industrial Building, Singapore 409022. You can also email us at customer@honeybay.com.